Pick the situation you’re facing. Older pages are kept as written, so details may be dated. Your campus policies come first.
Roommate conflict
Most conflicts start small. These help you coach residents through them and set expectations early.
On this site
Mental health and crisis
These older articles cover how others handled hard situations. Follow your campus protocol first and bring in your supervisor right away.
On this site
- Critical incidents
- Suicide
- When a resident talks about suicide
- After an attempted suicide
- How one RA dealt with suicide
- Depression
- Dealing with a death
- Coping with loss
Elsewhere on the web
In the US, call or text 988 (Suicide & Crisis Lifeline) in an emergency or if someone is in crisis. Call your campus emergency line and your supervisor.
Wellness and self-care
Residents and RAs both need to take care of themselves.
On this site
Alcohol, drugs and policy issues
Handling problem behavior while keeping trust.
On this site
Diversity and inclusion
Programs and advice for welcoming every resident.
On this site
Building community
Getting residents to know each other and care about the hall.
On this site
The role: boundaries, duty and mistakes
Being friend and authority figure at once, and what to do on a bad night.
On this site
Leadership and programming
Planning programs that people attend.
On this site
For training, associations and communities, see RA resources today.