Professional Staff Manual
Table of Contents
General Information
Mission Statements
2
Student Affairs
3
Housing and Residential Life
4
Diversity Statement
4
ACUHO-I Professional Standards
5
ACUHO-I Ethical Standards
20
Personnel
Organizational Charts
23
Position Descriptions
25
Peer Academic Assistant
25
Resident Assistant
28
Assistant Residence Life Coordinator
34
Residence Life Coordinator
39
Staff Agreements
43
Payroll Procedures
43
Leave/Time Off
44
Work Hours
45
On-the-Job Injuries/Worker's Compensation
45
Employee Discipline Guidelines
46
Filling an OPS Position
50
Performance Appraisals
50
Facilities Management
Mission
53
Organizational Structure/Position Descriptions
53
Assistant Director
53
Maintenance Specialist
53
Maintenance Mechanic
54
Maintenance Support Worker
54
OPS - Temporary Support Worker
54
Identification
54
Work Schedule
54
On-call / Emergency Response / After Hours Response
54
RLC Role in facilities-related Emergencies
55
Clean-up Kit
55
Check-out / Check-in Process
55
Work-Order Management System
56
Emergency / Life & Safety Systems
57
Fire Emergency Procedures
58
Trouble Signals / Fire Alarm Panels
59
Hurricanes & Other Campus Emergencies
60
Environmental Health & Safety Checks
60
Safety / Risk Management
60
Negligence Claims - Personal Injury / Property Loss
60
Agreements & Assignments
RLC Role in Assignments
63
Housing Office Role in Agreements and Assignments
63
Housing Agreement Cancellations
63
Check-in Procedures
64
Housing Room Inventory
65
Key Card
66
Walk-Ins
67
Transfers
68
Rosters
70
Check-out Procedures
70
Enrolment Checks/Non-enrolled
72
Census Reports
72
Summer and Fall/Spring Sign-up
72
ELI Program
73
Living and Learning Communities and Special Interest Housing
73
Fiscal
Coordinator's Role in Fiscal Operations
73
Role of Staff in Housing Office
74
Non-Paid Issues
74
Procedures for Non-Paid Residents and Lock Changes
75
Payment/Deferral Process
76
Damage Billing
77
Student Refunds
77
Expense Reimbursements (Staff)
77
Travel Expenses
78
Budget Overview
79
Concession Accounts
79
Auxiliary Accounts
80
Staff Roles
80
Purchasing
81
Requisitions
81
Purchase Orders
81
Blanket Purchase Orders
81
Signature Authority
82
Emergency Procedures
Professional Staff Regarding Key Usage Expectations
84
Fire Emergency Procedures
85
Fire Drills
87
Fire Incident and Emergency Evacuation Forms
87
Severe Weather Warnings
87
Hurricane Procedures
88
Watch
88
Warning
89
Information for Students
89
Annoyance Calls
91
Threats
91
Illness/Injury
92
Drugs
92
Death
93
Crime
93
Welfare Check Policy
93
Sexual Battery Crisis Procedures
95
Crisis Hotline Telephone Numbers
100
Residential Life
RA Training
102
Community Development
102
Creating A Conscious Community
102
Programming within the PACED Model
104
Academic Programming Requirements
105
Living and Learning Communities
106
Hall/Village Council/RHA
106
107
Wing/Building Meetings
108
RA Weekly Reports
108
Residence Life Coordinator Bi-Weekly Reports
108
Year-end Report
108
RLC Bi-Weekly Report Format
108
Grade Check
109
On-Duty Procedures
110
RA Reapplication Process
114
RA Selection
114
RLC and ARLC Letters of Intent
115
Summer Staffing
115
Quality of Life Survey
115
Student Conduct Process
115
Role of Student Conduct and Conflict Resolution
115
A/RLC as Hearing Officer
115
Role of Public Safety
116
Documentation
117
Sanctions
117
Preparing for the Process
118
From the original 1998–2005 site. Details, prices and links may be out of date, so check them against your own campus policies.